Privacy Policy

1. Information We Collect

We collect several types of information from and about users of our website, including:

• Personal identifiers, such as name, address, email address, phone number, and other similar identifiers.
• Account information, such as username and password.
• Property preferences, such as location, price range, number of bedrooms, and other property features.
• Financial information, such as income range, credit score range, and mortgage pre-approval status (when voluntarily provided for property matching purposes).
• Usage data, such as information about how you use our website and services.
• Technical data, such as IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our website.

2. How We Collect Your Information

We collect information in the following ways:

• Direct interactions. You may provide us with your personal information when you fill in forms, create an account, subscribe to our communications, request information, or otherwise contact us.
• Automated technologies. As you interact with our website, we may automatically collect technical data about your equipment, browsing actions, and patterns. We collect this data using cookies, server logs, and other similar technologies.
• Third parties. We may receive personal information about you from various third parties, such as analytics providers, advertising networks, and search information providers.

3. How We Use Your Information

We use your information for the following purposes:

• To provide and maintain our services
• To notify you about changes to our services
• To allow you to participate in interactive features of our services
• To provide customer support
• To gather analysis or valuable information so that we can improve our services
• To monitor the usage of our services
• To detect, prevent and address technical issues
• To provide you with news, special offers, and general information about other goods, services, and events which we offer
• To match you with properties that meet your criteria
• To connect you with real estate professionals

4. Legal Basis for Processing Personal Information

We will only use your personal information when the law allows us to. Most commonly, we will use your personal information in the following circumstances:

• Where we need to perform the contract we are about to enter into or have entered into with you.
• Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
• Where we need to comply with a legal obligation.
• With your consent.

5. Disclosure of Your Information

We may share your personal information with the following parties:

• Service providers who provide IT and system administration services.
• Real estate professionals to facilitate your property search or transaction.
• Business partners who offer complementary services, such as mortgage lenders, home insurance providers, and moving services.
• Professional advisers including lawyers, bankers, auditors, and insurers who provide consultancy, banking, legal, insurance, and accounting services.
• Regulators and other authorities who require reporting of processing activities in certain circumstances.
• Third parties to whom we may choose to sell, transfer, or merge parts of our business or our assets. Alternatively, we may seek to acquire other businesses or merge with them. If a change happens to our business, then the new owners may use your personal data in the same way as set out in this privacy policy.

6. Data Security

We have put in place appropriate security measures to prevent your personal information from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. In addition, we limit access to your personal information to those employees, agents, contractors, and other third parties who have a business need to know.

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

7. Data Retention

We will only retain your personal information for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data, and whether we can achieve those purposes through other means, and the applicable legal requirements.

8. Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal information, including:

• The right to request access to your personal information.
• The right to request correction of your personal information.
• The right to request erasure of your personal information.
• The right to object to processing of your personal information.
• The right to request restriction of processing your personal information.
• The right to request transfer of your personal information.
• The right to withdraw consent.

If you wish to exercise any of these rights, please contact us at privacy@realestate.com.

9. Cookies

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.

10. Children's Privacy

Our Services are not intended for use by children under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we can take necessary actions.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By email: privacy@realestate.com
• By phone: (555) 123-4567
• By mail: 123 Main Street, Suite 400, New York, NY 10001